Frequently Asked Questions

Everything you need to know about shopping with PPS

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order in real-time?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

PPS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials sustainably sourced?

We are committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled polyester, and low-impact dyes to minimize our environmental footprint.